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By Appointment as well as drop-in
439 Railway St, Vancouver, BC, V6A 1A7, Canada
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | Closed | |
Tue | 11:00 a.m. to 7:00 p.m. | |
Wed | 11:00 a.m. to 7:00 p.m. | |
Thu | 11:00 a.m. to 7:00 p.m. | |
Fri | 11:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 5:00 p.m. | |
Sun | 9:00 a.m. to 5:00 p.m. |
They have beautiful dresses with a very reasonable price point but to be honest their customer service leaves much to desire. I’ve been there 3 times now in the past month to shop for bridesmaid dresses and each time I have left with a sour taste in my mouth. One of the dresses I bought went on sale within a week of me purchasing so I went back to try and return and repurchase and they told me a price adjustment would make the dress a final sale even though their sale items are eligible for exchange or store credit. I asked ... read more
I purchased the Majorca dress in red and black. While it's double-lined, it's still noticeably see-through in direct sunlight, which is disappointing! Especially at this price point. The fabric feels cheap, which really undercuts the overall look and feel of the dress. To make matters worse, they give you the dress in a flimsy plastic zip-lock bag rather than a proper garment bag. For a dress that costs over $245, I expected much better quality and presentation. Never purchasing from here again.
I’m really not one to ever write bad reviews, but this was hands down the worst customer service experience I have ever had. If I could give it 0 stars, I would. I was really excited to go into store for the first time after many months of online browsing in a city where there is no store. I left super disappointed and won’t be back. My major issue is that the staff are just plain rude and unhelpful. I excitedly told an associate that it was my first time in store and that I wanted to try a few classic silhouettes to get a s... read more
Had a wonderful first visit & first try on for bridal dresses with Hailey this past weekend. She had dresses pulled out at the ready for me which completely set the tone for the appointment. Thank you very much for being so warm with my family & helpful with my dress adjustments.
Beautiful dresses, absolutely terrible customer service. My exchanged dresses are lost in the mail and they have ignored every single one of my emails. If you aren’t 100% sure on your size or shopping in person, don’t bother with this place.
Park & Fifth has a 4.6 star rating with 733 reviews.
Park & Fifth is closed now. It will open at 11:00 a.m.
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