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Parchment Chimney
- Chimney Sweeps
- Parchment, MI
About this business
Full service chimney: Cleaning, relining, damper repairs, rain caps and masonry chimney repairs and rebuiding
Location details
421 N Riverview Dr, Parchment, MI, 49004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
If a zero star was available this company deserves it! They were to repair the flashing on my chimney and did not! They did a quick unacceptable job which a company I hired to correct the work Parchment did said the work was so substandard I would have had serious water leakage in the spring. This company is unscrupulous and is not to be trusted.
We used them for some masonry repairs back in September that needed to be done before we sold our house. They provided us with the best quote from 4 different local companies and then when they arrived to do the work they were very knowledgeable and friendly. The liner we were having installed in the chimney came with a rain cap, so they approached me and said they would be taking $50 off the original quote for the rain cap. That's just simple honesty. We just had them out again at the new house to inspect the fireplace/chim... read more
They showed up to do my chimney sweep/clean for my woodstove and the guy made it so obvious that he did not want to do the work. He went out to his truck a couple of times and finally came in with his "revised" quote. I was originally quoted it would be one price and when he showed up and decided he didn't want to do the work, raised the price by 100.00 dollars plus materials. What a joke!! Horrible customer service and not true to quotes. I wouldn't even give them one star if zero was available. Call anyone else!!!
*** UPDATED 3/6/2015 -- Today I finally received my original deposit back from Mr. Hansen. I believe he was finally motivated to return my deposit after the Better Business Bureau contacted him and ultimately lowered the ranking of Parchment Chimney based on his lack of response. Since he has finally returned my money, I've increased my rating from one to two stars... but I'm also going to leave my original complaint here for others to read so that they can be forewarned about what they might have to go through. //// OLD REV... read more
Came to fix the crack in my chimney but sealed two squirrels in the chimney. Asked them to come get them out and said it wasn't their problem. So they have died somewhere in there and we can't get to them....and it stinks. Animal control says we need to call for a chimney sweep. What a joke. Definitely would call another place!
Knowledgeable, dependable, great work
Frequently asked questions about Parchment Chimney
How is Parchment Chimney rated?
Parchment Chimney has a 3.6 star rating with 43 reviews.
When is Parchment Chimney open?
Parchment Chimney is open now. It will close at 6:00 p.m.
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