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Parcell Express

3.5

About this business

Location details

902 W Broadway St, West Plains, MO, 65775, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.518 reviews
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Julien Dussault's profile image
Julien Dussault 
a month ago

I’ve shipped with these guys about 4 times in the last 6 months with a prepaid label and 3 out of the 4 packages have had fedex charge me extra fees for extra weight. Once for $8, again for $9 both saying that they 7-8lbs over the weight that I put and now over $43 extra on an aluminum level that was only 7lbs that miraculously said that it was 18lbs on the adjustment. Something has to be going on here with these guys because I’ve only ever had this issue through shipping with them specifically. They are also the only place ... read more

Scott Smallwood's profile image
Scott Smallwood 
2 months ago

I am disabled and have severe trembling at times which limits my ability to write clearly. I needed to fax a paper with a written cover sheet. When I ask the young man if he would mind to write it out for me he blatantly refused. Terrible service today. It was the only bad experience I've ever had there. So it's back to the UPS Store for me . 

Anna Thomas's profile image
Anna Thomas 
10 months ago

Great place to take and drop off your FedEx order. Staff is so nice and professional. 

Dave Peters's profile image
Dave Peters 
a year ago

I brought a package in to Parcel Express for which eBay had sold me a prepaid FedEx label. The contents were quite expensive, so I asked the guy at the counter for a receipt. "Oh, that's a 'prepaid'. We don't give receipts for those. Never have." I know better, because many years ago, when I was a more active eBay seller, I would bring packages into Parcel Express weekly, and was always given a receipt when I asked for one. Now, apparently, Parcel Express refuses to accept ANY responsibility for dropped off FedEx packages, e... read more

cheryl Thompson's profile image
cheryl Thompson 
a year ago

I use Parcel Express because they are always so helpful and polite. 

Frequently asked questions about Parcell Express

How is Parcell Express rated?

Parcell Express has a 3.5 star rating with 18 reviews. 

When is Parcell Express open?

Parcell Express is open now. It will close at 6:00 p.m. 

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