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Parachute Home
- Retail
- Portland, OR
About this business
Location details
820 NW 23rd Ave, Portland, OR, 97210, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 11:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Quality is good, some items experience discoloration after a few washes (I always use cold cycle) but everything I’ve bought there is quality materials and very comfortable. 1-star review for a customer service failure by Erika. I placed an online order for store pickup on Black Friday, on Tuesday I received an email saying it must be picked up by Thursday or the order would be canceled and refunded. I immediately responded to the email and also left a VM at the store saying I couldn’t make it until Friday. No response. On T... read more
Great store, rather on the small side. Staff was very helpful
Products are great — we’ve ordered many sheet sets from Parachute and they’re lovely. But 1 star for your purchase follow up and your online store setup. Can’t track orders without downloading an app, or maybe you can? But the link from the confirmation email to get order details just leads to a non-formatted Shopify 404 ‘something went wrong.’ I can do literally nothing post purchase without downloading a poorly-branded, not white-labeled third-party app. Parachute should be better than that.
Love this store! Great customer service from the assistant store manager Nay. I always leave the store feeling taken care of and happier than when I came in.
Frequently asked questions about Parachute Home
How is Parachute Home rated?
Parachute Home has a 4.6 star rating with 40 reviews.
When is Parachute Home open?
Parachute Home is open now. It will close at 7:00 p.m.
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