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A store that feels like home – Parachute is conveniently located in the heart of vibrant Austin and features the brand’s very comfortable bedding, bath linens, decor and more. Step inside a cozy room in this clean, modern space – filled with Parachute’s soft home essentials like sheets, towels, rugs, throws and more. Interactive displays encourage you to touch, use, mix and match their premium products – and to experience their masterfully crafted mattress. Parachute’s mission is to make y... read more
1011 South Congress Avenue Building 2 Suite 145, Austin, TX, 78704, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 11:00 a.m. to 7:00 p.m. | |
Tue | 11:00 a.m. to 7:00 p.m. | |
Wed | 11:00 a.m. to 7:00 p.m. | |
Thu | 11:00 a.m. to 7:00 p.m. | |
Fri | 11:00 a.m. to 7:00 p.m. | |
Sat | 11:00 a.m. to 7:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
No wonder why they are closing ! Bad customer service
White duvet cover shredding badly after less than 2 years of use and 3 washes - following the exact care instructions. Very poor quality considering the $300+ price point. I can get higher quality product at Target for $50. I was unable to share the complaint with Parachute until 3 days after the 2 year warranty expiration - no help offered. Last year I purchased 2 expensive bath towels from Parachute that stained after 1 use - Parachute claimed this happened because I use a mild facial cleanser. At the end of the day, Parac... read more
The quality of these sheets are INCREDIBLE. Additionally, the help I received over several weeks in bulk ordering for a yacht I work on was AMAZING. Sales associate, Reny, went above and beyond helping execute a very large order that was time sensitive. She’s also generally so sweet and attentive, almost like a private shopper. 10/10!
I purchased sheets from this location less then 4 years ago. I purchased king size fitted sheet , top sheet & pillow cases. They sold me standard pillow cases instead of King. And this week the sheet tore. I maintained the care instructions they provide. I do not have pets. These sheets are very expensive. I contacted Parachute corporate. Basically so sad to bad. Go to the comments on Instagram. They are not good.
Parachute Home has a 4 star rating with 32 reviews.
Parachute Home is closed now. It will open at 11:00 a.m.
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