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Papa Johns Pizza
- Pizza
- Brandenburg, KY
About this business
Location details
510 Bypass Rd, Brandenburg, KY, 40108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
People are great at store. But the company isn’t the same since John ran it.
I still have not received any response from papa John’s after filing complaint about order. Case Id: B2A748D4-DE77-47C5-B0CB-59E636986E21 Order was placed online, with pickup ready estimated to be 20 minutes. I showed up and the small space for people to wait for orders was packed. The kitchen was a mess and did not have enough employees working. An employee finally acknowledged the people in the waiting room, stating their printing system was messed up. Online, my order showed complete, but I had to wait another 30 minutes ... read more
I phoned in an order,arrived to pick it up. After waiting 10 minutes while the employee talked on the phone with his manager,I tell him why I am there,he brings my order,I pay with my card. He folds the receipt in half and ask me to sign, I said I paid debit not credit, his reply was so I can't contest the charges. Well subway next door did not ask for signature
Everything is good the food the atmosphere and the service when you speak directly to the store but the call center absolutely sucks. What’s the point in calling the stores number if you get sent to a call center and can’t understand what the person on the other line is saying
I was double charged on an order on 10/8/2025 and corporate Papa John’s has been unsupportive and unresponsive at best.
Frequently asked questions about Papa Johns Pizza
How is Papa Johns Pizza rated?
Papa Johns Pizza has a 3.3 star rating with 147 reviews.
When is Papa Johns Pizza open?
Papa Johns Pizza is closed now. It will open on Monday at 9:00 a.m.
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