This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Panera Bread
- Cafes
- Olney, MD
About this business
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Olney is here with warmth and welcome. Panera Bread. Food as it ... read more
Location details
18141 Town Center Dr, Olney, MD 20832, Olney, MD, 20832, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
I thought we would give it a try today but there was no air-conditioning on a 90+ degree day. We left. No sign at the door.
Customer service wasn't to the level I expect from Panera. Associate tried telling me I was wrong about my order. I ordered a sandwich and he insisted a 'Modern Caprese' was a salad... Moments later he reluctantly corrected my order. It doesn't take much effort to admit you’re wrong and apologize, don't make your customers feel incompetent.
I live in Olney and am a regular customer because I love the sip club, plentiful outlets for computer work, and generally good food. It's painful to write this review, but I find this Panera to have 2 major issues. First, while some of the staff are extremely pleasant, many of them are inattentive to the customers and their system of fulfilling orders is always confusing. Why is my drink never with my food and I have to ask someone? Second, one of the managers consistently curses when talking about his own employees to the o... read more
Great customer service!
I really the lobster 🦞 roll and had to order one more right after I finished this one!
Frequently asked questions about Panera Bread
How is Panera Bread rated?
Panera Bread has a 3.9 star rating with 646 reviews.
When is Panera Bread open?
Panera Bread is open now. It will close at 9:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com