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Panera Bread
- Cafes
- La Plata, MD
About this business
Location details
3 Shining Willow Way, La Plata, MD 20646, La Plata, MD, 20646, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
The GM of this location, Robin Posey, is extremely unprofessional. She should not be in the service industry, or client facing, especially with her dismal disposition. We will be contacting corporate HQ regarding Robin Pose. Sadly, this does not appear to be an isolated incident - based on what was observed both in store and with the reviews online. Robin treated my wife poorly when she came to pickup an order placed via DD, which had been delayed for over an hour. The order was originally placed at 10 AM for a 10:16 pickup ... read more
Extremely poor customer service and the general manager needs remediation and additional training for her lack of self control and regard for customer satisfaction. Shame on you Robin Posey for your unprofessional display of poor character and ability to rectify a easily fixable situation in a timely and respectful manner. This person is confrontational and obviously cannot handle customer support effectively. Panera should really look into who they have representing their company and their ability to lead and solve problems... read more
Great customer service from start to finish. Always a pleasure coming here.
Over good food, great Customer service
Went to Panera today for lunch, ordered take out pick two, missing our bread, we live twenty miles away so disappointed the bread is always what we dip in our soup, and the wait was long for our food.
Frequently asked questions about Panera Bread
How is Panera Bread rated?
Panera Bread has a 4.2 star rating with 508 reviews.
When is Panera Bread open?
Panera Bread is closed now. It will open at 6:00 a.m.
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