Panera Bread's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Panera Bread

3.5

About this business

Location details

2135 State St, New Albany, IN 47150, New Albany, IN, 47150, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
3.5204 reviews
Select a rating
Jeff & Ian Maguire - Rodriguez's profile image
Jeff & Ian Maguire - Rodriguez 
a month ago
Franky u Heil's profile image
Franky u Heil 
a month ago

Today I waited in the lobby to order for so long I almost left. There were at least 10 people behind the counter who are oblivious about the customers at the counter. The ordering computers at the door are confusing after you select what you want. On two separate incidents in the recent past I drove through and ordered and both times they forgot to put the sandwich in the bag. They did give me a gift certificate the next time i was in. If people who work in the restaurants want to delay the coming of robots to get our food a... read more

Heather Mills's profile image
Heather Mills 
a month ago

I am absolutely livid with the Panera Bread in Clarksville, Indiana. We’ve been loyal customers for years—drive-thru, delivery, even occasionally dining in—and this place has been a disappointment over and over. Their customer service has been awful, but we kept giving them another chance. Big mistake. My daughter wasn’t feeling well and wanted something simple—smoothie, bread, and soup. We ordered through DoorDash so she didn’t have to leave the house while running a fever after working in the heat all day. This is now the ... read more

Tommy Mac's profile image
Tommy Mac 
a month ago

Best location I have ever visited. It's super clean and spacious and the staff is very friendly. The food was made quickly and competently. 

Brianna Williams's profile image
Brianna Williams 
a month ago

You will want to order through the app or phone for this location due to long waits but be prepared for them to tell you they are our of at least 1 thing. You will get more hole in your bagel than actual bagel they make the middle so big. There is also good chance the bagels will be hard. The employees avoiding eye contact and any interaction with customers. If they do reply when spoken to its 1 word answers and not friendly. 

Frequently asked questions about Panera Bread

How is Panera Bread rated?

Panera Bread has a 3.5 star rating with 204 reviews. 

When is Panera Bread open?

Panera Bread is open now. It will close at 9:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com