This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Panera Bread
- Cafes
- Louisville, KY
About this business
Location details
10405 Southpointe Blvd, Louisville, KY 40291, Louisville, KY, 40291, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
Husband went to get food for me, I'm at home sick..modified the ciabatta cheesesteak to have no onions or peppers..The modification was even on the receipt but not made correctly. I called to speak to the manager "Tameka" who was very rude. All she made was excuses and I didn't get one apology..just a bad attitude. I literally order from this Panera every day. I'm shocked by the customer service.
Good food, arrived quickly and accurately. Front counter staff was friendly.
I used to think Panera was a safe bet, but this location proved me very wrong. The food was overpriced and slapped together with zero care. My order was wrong, lukewarm, and missing items, and when I pointed it out, the staff acted like it was an inconvenience that I even noticed. The real issue was management. The manager, Aziz, was dismissive and uninterested in resolving the problem. No apology, no effort to fix the mistake, just an attitude that made it clear customer service is not a priority here. For a place that mark... read more
I get online and order chicken noodle soup and most days and I mean 90% of the time it should be called chicken broth soup I have one noodle tonight. This is ridiculous. Somebody in charge needs to look at the soup. I have a video tonight if you need to see my broth soup.
Frequently asked questions about Panera Bread
How is Panera Bread rated?
Panera Bread has a 3.9 star rating with 385 reviews.
When is Panera Bread open?
Panera Bread is closed now. It will open at 6:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com