Panera Bread's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Panera Bread

4.1

About this business

Location details

9080 Staples Mill Rd, Henrico, VA 23228, Henrico, VA, 23228, United States

Get directions
WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
4.1880 reviews
Select a rating
Adam Gresko's profile image
Adam Gresko 
a month ago

Always a solid experience; any issues get addressed promptly, and they recognize their regulars well. I'm not a fan of the new larger kiosks; there are too many extra screens, and so many responses are so low on the screen that I practically need to sit you read or reach them. Not having the frescas available with Sip Club (as they were last summer) is disappointing. 

Tracy Gaspar's profile image
Tracy Gaspar 
a month ago

The customer service is horrible. I have been here a couple of times and the service has been bad. Not helpful at all. 

Ellie Winters's profile image
Ellie Winters 
a month ago

I’ve come to this location a few times, a lot of times they serve mixed greens salad lettuce on the sandwiches instead of romaine, I don’t know if that’s a new thing that Panera as a corporation is doing to be cheap or what, it’s not a huge deal to me but a little weird but lettuce is lettuce at the end of the day, the food is okay, today however I came in this morning for breakfast and ordered a fruit cup… the fruit was definitely not fresh and some fruit pieces were going bad, turned over the cup to see the fruit expired t... read more

Adam Fox's profile image
Adam Fox 
a month ago

*RECENT REVIEW* Wife and I went the other day and machine down. Bummer, but Manager was on point because we had used our points. She took the time to make sure when we came back we would receive. We stopped by today and both the Manager and Team Leader assisted us and even gave us a freebie. Assets to Panera. Customer focused team. Thanks and we will see this Panera location again. Keep up the amazing work. 4/17/26 Wife and I are lovers of the Madagascar Vanilla Iced Latte. 

Brittany Hayes's profile image
Brittany Hayes 
a month ago

I haven’t eaten in Panera in some time because of the reports of changes to menu items, portion sizes, pricing , etc. Today I decided to take a chance and wish I hadn’t. I got the apple Fuji salad and a tuna sandwich. Mind you I use to be an avid customer like weekly orders so I know what the standard use to be. The apple Fuji salad had like 2 apples on it how can the ingredient that is in the name barely exist 🥴 Also they took the pickle away from the tuna sandwich…. Bummer. Safe to say I won’t be ordering in the future. 

Frequently asked questions about Panera Bread

How is Panera Bread rated?

Panera Bread has a 4.1 star rating with 880 reviews. 

When is Panera Bread open?

Panera Bread is closed now. It will open at 6:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com