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Panera Bread
- Cafes
- Henrico, VA
About this business
Location details
9080 Staples Mill Rd, Henrico, VA 23228, Henrico, VA, 23228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 6:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
Always a solid experience; any issues get addressed promptly, and they recognize their regulars well. I'm not a fan of the new larger kiosks; there are too many extra screens, and so many responses are so low on the screen that I practically need to sit you read or reach them. Not having the frescas available with Sip Club (as they were last summer) is disappointing.
The customer service is horrible. I have been here a couple of times and the service has been bad. Not helpful at all.
I’ve come to this location a few times, a lot of times they serve mixed greens salad lettuce on the sandwiches instead of romaine, I don’t know if that’s a new thing that Panera as a corporation is doing to be cheap or what, it’s not a huge deal to me but a little weird but lettuce is lettuce at the end of the day, the food is okay, today however I came in this morning for breakfast and ordered a fruit cup… the fruit was definitely not fresh and some fruit pieces were going bad, turned over the cup to see the fruit expired t... read more
*RECENT REVIEW* Wife and I went the other day and machine down. Bummer, but Manager was on point because we had used our points. She took the time to make sure when we came back we would receive. We stopped by today and both the Manager and Team Leader assisted us and even gave us a freebie. Assets to Panera. Customer focused team. Thanks and we will see this Panera location again. Keep up the amazing work. 4/17/26 Wife and I are lovers of the Madagascar Vanilla Iced Latte.
I haven’t eaten in Panera in some time because of the reports of changes to menu items, portion sizes, pricing , etc. Today I decided to take a chance and wish I hadn’t. I got the apple Fuji salad and a tuna sandwich. Mind you I use to be an avid customer like weekly orders so I know what the standard use to be. The apple Fuji salad had like 2 apples on it how can the ingredient that is in the name barely exist 🥴 Also they took the pickle away from the tuna sandwich…. Bummer. Safe to say I won’t be ordering in the future.
Frequently asked questions about Panera Bread
How is Panera Bread rated?
Panera Bread has a 4.1 star rating with 880 reviews.
When is Panera Bread open?
Panera Bread is closed now. It will open at 6:00 a.m.
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