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Pandora Jewelry
- Consumer Goods
- Livermore, CA
About this business
Pandora designs, manufactures and markets hand-finished and contemporary jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries on six continents through approximately 7,900 points of sale, including more than 2,100 concept stores. Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora employs more than 21,200 people worldwide of whom approximately 12,500 are located in Gemopolis, Thailand, where the company manufactures its jewellery.
Location details
2770 Livermore Outlets Dr, Livermore, CA, 94551, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
A few days ago, I went to the Pandora store and waited for about an hour to ask a quick question, and then the girl who served me gave me a rude answer. I don't think I was the only one who's had such poor service at that store. I think we need to have a little more empathy when it comes to customer service.
After being passed over upon entering the store, Jennifer greeted AND assisted me from way on the other side of the store. She was very patient and showed me lots of options; even rearranged my bracelet and it’s so cute! Thank you so much Jennifer, maybe you can teach your colleague a thing or two about assisting all customers :)
After being passed over upon entering the store, Jennifer greeted AND assisted me from way on the other side of the store. She was very patient and showed me lots of options; even rearranged my bracelet and it’s so cute! Thank you so much Jennifer, maybe you can teach your colleague a thing or two about assisting all customers :)
I was very excited to visit Pandora to grab matching bracelets with a friend, but was met with the most unwelcoming service of all time. I didn't catch the name of the associate I was working with, but he gave me a lot of attitude throughout my entire time talking to him and he made a lot of assumptions about me and my friend. When I asked him "does this bracelet cost $145?" he just crossed his arms, shook his head, and said uh uh. Not being helpful just straight up condescending. Then, I asked him how much the gold bracelet... read more
This level of service is unacceptable and has completely changed my perception of Pandora. A business that does not prioritize customer service is not one I can recommend or support.
Frequently asked questions about Pandora Jewelry
How is Pandora Jewelry rated?
Pandora Jewelry has a 2.7 star rating with 6 reviews.
When is Pandora Jewelry open?
Pandora Jewelry is closed now. It will open at 10:00 a.m.
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