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Pandora Jewelry
- Consumer Goods
- Mentor, OH
About this business
Founded in 1982 and headquartered in Copenhagen, Denmark, Pandora is world-renowned for its hand-finished and contemporary jewelry. Pandora Jewelry is made from the highest quality, ethically sourced, 14k gold, 18K gold-plated sterling silver, sterling silver and Pandora Rose metals. Every single stone is hand set by a dedicated and skilled team of craftsmen. In addition to iconic Pandora charms and bracelets, Pandora rings, earrings and necklaces are equally beautiful and versatile. Come be inspired at your local Pandora Je... read more
Location details
7850 Mentor Ave, Mentor, OH, 44060, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 11:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
This is by far the worst experience I ever had at any Pandora, however the Mentor location is my most visited. I walked in on a Monday 2 days before Xmas there were 2 associates visible and no other customers. One associate welcomed and asked can she help me. I said I need my necklace cleaned and I was looking for a charm to go on it. Explaining what kind of charm she start looking. I set my eyes on one although I may have been all over the place because I have a large number of Pandora items trying not to rebuy. I pull my n... read more
My husband made a trip there yesturday to buy a new piece for my birthday. After he described his experience in this store I don't even want the necklace. He was treated with absolute disrespect for NO REASON. A poor attitude and there were comments about the size of the charm he selected being too small? If the employee thought that would make an up-sale then they need retrained in customer service. The reality here is this jewlery is one step above Wal-Mart, gives men and kids something of decent quality to give women for ... read more
My husband made a trip there yesturday to buy a new piece for my birthday. After he described his experience in this store I don't even want the necklace. He was treated with absolute disrespect for NO REASON. A poor attitude and there were comments about the size of the charm he selected being too small? If the employee thought that would make an up-sale then they need retrained in customer service. The reality here is this jewlery is one step above Wal-Mart, gives men and kids something of decent quality to give women for ... read more
Check your bags! Associate gave an empty bag and kept the ring. Store was out of ring boxes and she supposedly just dropped the ring in a bag and it magically disappeared. While mgr tried to review cameras associate continued to make comments under her breathe about the situation out on the floor. Store mgr advised she would call her mgr to see what could be done, and she came out with a sticky number to corporate. Be cautious. Update:1/8/24 Two emails and two calls into the number they requested for me to call and still no ... read more
Check your bags! Associate gave an empty bag and kept the ring. Store was out of ring boxes and she supposedly just dropped the ring in a bag and it magically disappeared. While mgr tried to review cameras associate continued to make comments under her breathe about the situation out on the floor. Store mgr advised she would call her mgr to see what could be done, and she came out with a sticky number to corporate. Be cautious. Update:1/8/24 Two emails and two calls into the number they requested for me to call and still no ... read more
Frequently asked questions about Pandora Jewelry
How is Pandora Jewelry rated?
Pandora Jewelry has a 3.6 star rating with 76 reviews.
When is Pandora Jewelry open?
Pandora Jewelry is open now. It will close at 8:00 p.m.
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