Pandora Jewelry

Aparna Dixit 

on Google

3 weeks ago

Uncourteous and unprofessional staff, lacking basic customer service at the Emeryville store. One of them stopped showing us stuff midway, and without an explanation started helping another Customer who had dropped in for a quick question. When we brought that up, she said, “oh they just had a question.” The response to that question lasted a full four minutes. We left.We don’t expect such treatment from a company that we give so much business to. 

Tuyen Ho 

on Google

4 months ago

I had one of the worst customer service experiences at Pandora today. I came in with my younger cousins to buy a charm for my best friend, expecting the level of service that a jewelry store should provide. Unfortunately, the employee working there seemed completely uninterested in helping customers. When I asked about the mini charms, she simply pointed in a direction and said “over there” instead of actually assisting me. While I was standing there looking at the charms, she continued chatting with another employee rather ... read more

daniela ab 

on Google

5 months ago

Not only was this my first time in pandora but I’m sad to say probably the last. The experience was horrible and not welcoming. The staff would not confirm the pricing for a ring and said you can look on your phone. I thought that was very rude and no customer service. She seemed like she didn’t want to be there. The cash register had print out of coloring pages, looked like that’s what they were doing on their off time. There was no warm welcome, no excitement for pieces. The worker name was Andrea. She was leaning on the c... read more