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Pandora Jewelry
- Consumer Goods
- Geneva, IL
About this business
Location details
404 Commons Dr, Geneva, IL, 60134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 6:00 p.m. |
Me and my boyfriend went in to resize a promise ring he had bought me back in April and we were given dirty looks the whole time talking to a women there, she looked at us as if we were dumb for asking. My boyfriend was told by a previous pandora how you can take it back a year later and the lady recently said it was after 30 days only then tried to make us buy another. ridiculous customer service.
Whoever is the manager is the on duty today 09/08 was really rude. We came to ask for more information regarding a product we got from pandora as it is broken. She repeatedly say in a loud voice condescending voice that there is nothing they can do (which is we understand but maybe on our side we will appreciate suggestions other than being said nothing we can do) suggestion like saying that is unusable and need a new bracelet, she just repetitively say nothing I can do as if we are forcing her to do anything and she even sa... read more
You guys realize this is Pandora not a high end jewelry store right? I went here earlier to exchange a charm that didn’t fit my grandmother’s bracelet I bought her around the holidays. I was told at Fox Valley location I could bring it as long as its still in good condition. I was in the area and thought why not just bring it here? I went here and was treated very rudely. The lady didn’t even look at the charm just said it was over 30 days…Obviously?? I just said I bought it around the holidays. She looked at me as if I were... read more
This store isn’t my favorite for service. The last few times I’ve been there they claim they can’t clean my jewelry due to high traffic in the store but no one has been in there besides maybe one person. Little disappointing. In addition staff has a bit of an attitude unless they think you are actually buying something
Frequently asked questions about Pandora Jewelry
How is Pandora Jewelry rated?
Pandora Jewelry has a 3.4 star rating with 99 reviews.
When is Pandora Jewelry open?
Pandora Jewelry is closed now. It will open at 10:00 a.m.
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