PANDORA

Brittnee Crowell 

on Google

3 weeks ago

I arrived at the store well after it had opened. The only people there were clerks standing and talking, so my boyfriend and I started browsing. One of the sales associates rudely told us, “Wait outside, we’re not open yet.” We then stepped outside, while all the workers kept doing what they were doing. I felt disrespected and ignored, and I would rather shop at another store to avoid giving them commission. I strongly recommend the store owner improve customer service, tone, and professionalism, especially in today's societ... read more

Iris 

on Google

a month ago

I've had my pandora bracelet for about a year and a half so it is understandably tarnished. I stopped into this location today to get it cleaned and the worker who helped me seemed personally offended by how tarnished it was. As she was cleaning the bracelet at the back table, she was telling her coworker AND other customers about how tarnished my bracelet was and showing it to them. They were all laughing and making jokes about the bracelet and me even though I could hear them clearly from 15 feet away. While she cleaned th... read more

Kayla 

on Google

2 months ago

don’t come in here. it’s always super crowded and you never get helped. i went in there to return a ring and the first thing the lady says is “it’s past 30 days no” and i had to show her PANDORA’S policy that because it’s the holiday it’s until january 31st. i had to tell her 3 times. then, when i went to return it, she claimed i couldn’t because it ended in “.99”. i was so sick of this back and forth i left. i ended up calling customer service online and they GLADLY accepted my return and had to send it in via mail. in the ... read more

Kayla 

on Google

2 months ago

don’t come in here. it’s always super crowded and you never get helped. i went in there to return a ring and the first thing the lady says is “it’s past 30 days no” and i had to show her PANDORA’S policy that because it’s the holiday it’s until january 31st. i had to tell her 3 times. then, when i went to return it, she claimed i couldn’t because it ended in “.99”. i was so sick of this back and forth i left. i ended up calling customer service online and they GLADLY accepted my return and had to send it in via mail. in the ... read more