Pandora

Vincent Steinacher 

on Google

3 weeks ago

Staff was able to read my wife's mind to tell me what I needed to purchase 

Tina Dolor 

on Google

a month ago

We went there on a Black Friday, there was a line up outside so patiently waited. It was my daughter's bday and was looking for a bracelet for herself. Once inside, we were told several times that someone will be helping us. However we see two groups of people who just came in helped ahead of us. There was also this woman who made herself look busy so she wouldn't have to help us. We had to leave. Poor service. 

jessica giraldo velez 

on Google

a month ago

Yesterday I visited the store with the intention of buying a ring. I felt very uncomfortable with the way one of the girls treated me. I told her that I wanted a ring without stones, the most basic one possible, and I felt as if she thought I was trying to steal the rings. She would only show me one ring at a time and kept the tray hidden. I kept asking her to show me more options because I didn’t like the one she showed me, but she continued showing them one by one. Honestly, it felt like she believed I wanted to take the r... read more

Shari Newbery 

on Google

4 months ago

So I bought my niece a grad present of a ring. It did not fit her finger because it was too big. When we tried to exchange it, we were told that we were past the 30 day mark. They would not exchange it even though it obviously had not been worn. We will be going other places for Christmas presents. Also I would be having a chat with the Kelowna team about this. Not happy with them. Also informing my co workers about this as well.