This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Pandora
- Consumer Goods
- Kelowna, BC
About this business
Location details
2271 Harvey Ave Unit 643, Kelowna, BC, V1Y 6H2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I had an incredible experience with Jas at the Pandora store in Kelowna today. As soon as I walked in, she greeted me with a smile and immediately began helping me. I came in with a couple of rings in mind but her suggestion was the one I ultimately chose; it’s perfect! She was so personable and also very knowledgeable about the types of metal and how to take care of my new ring. I was very impressed with her service! Thank you, Jas! I will be back for sure because of the great experience I had!
Bad customer service in store. One of my charms broke but it was given to me as a gift so I don’t have a receipt, however, I offered other forms of proof of purchase and was told that 5 months ago was too far for them to search for the transaction even tho the warranty is 1 year … I called the actual customer service line and was immediately told that I can in fact get a free replacement. Boo to the Kelowna staff for being unwilling to help.
Staff was able to read my wife's mind to tell me what I needed to purchase
We went there on a Black Friday, there was a line up outside so patiently waited. It was my daughter's bday and was looking for a bracelet for herself. Once inside, we were told several times that someone will be helping us. However we see two groups of people who just came in helped ahead of us. There was also this woman who made herself look busy so she wouldn't have to help us. We had to leave. Poor service.
Yesterday I visited the store with the intention of buying a ring. I felt very uncomfortable with the way one of the girls treated me. I told her that I wanted a ring without stones, the most basic one possible, and I felt as if she thought I was trying to steal the rings. She would only show me one ring at a time and kept the tray hidden. I kept asking her to show me more options because I didn’t like the one she showed me, but she continued showing them one by one. Honestly, it felt like she believed I wanted to take the r... read more
Frequently asked questions about Pandora
How is Pandora rated?
Pandora has a 3.3 star rating with 83 reviews.
When is Pandora open?
Pandora is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com