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4325 Glenwood Ave, Raleigh, NC, 27612, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 9:00 p.m. | |
Tue | 10:00 a.m. to 9:00 p.m. | |
Wed | 10:00 a.m. to 9:00 p.m. | |
Thu | 10:00 a.m. to 9:00 p.m. | |
Fri | 10:00 a.m. to 9:00 p.m. | |
Sat | 10:00 a.m. to 9:00 p.m. | |
Sun | 12:00 p.m. to 7:00 p.m. |
Patient staff
I have spent a lot of money i this particular store. I have 3 bracelets that are loaded with charms.i have one bracelet in particular that won't stay fasten. I took it to the store and they have replace it twice, I went the other week now they say I have to call customer service they no longer carry the bracelet but they still sell the charms for the bracelet . This is unexceptable . I love all of my bracelets and charms. I'm disappointed in Pandora.
My sister purchased from pandora recently as a graduation gift for myself. She received a free bracelet that was too small for my wrist. I have called on several occasions to speak with someone in regard to how to exchange the bracelet for a larger size as she said that they told her I could if this was an issue. Every time I call NO ONE answers EVER. Customer service is poor, as many times as I have contacted the store at different times of the day, I have yet to actually have someone pick up their phone to assist me.
Very helpful staff. Lovely jewelery selection and a clean store
I really recommend management hires employees that actually working in customer service and helping people , the worker that assisted me was very rude, I shop here often but if this is the customer service that is acceptable for this company I will have to get my stuff else where.
Pandora has a 3.8 star rating with 198 reviews.
Pandora is closed now. It will open at 10:00 a.m.
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