Panda Family Home, LLC

Raphaela Morais 

on Google

2 years ago

I had my father at another bigger facility and it was fine but I relocated him to the Panda Family home because when I interviewed with the owners they struck me as genuine and serious about the level of care. I liked that it was a small operation. They don't subcontract to other companies, use agency nurses, or operate this place like absentee landlords. One of the owners of the facility actually has his office in the facility and is their almost daily at all hours, including early in the morning and late at night. That mea... read more

Adrienne Urbina 

on Google

2 years ago

One thing I always worry about with elder care homes is cleanliness and responsiveness. I don't want my mother getting sick because there isn't enough aggressive cleaning and hygiene management. This was a big worry especially in covid times. Panda home is among the cleanest facilities I've ever seen. Maybe that is because the owners are there on site and they notice small things. Maybe it's because the facility is very new, only built and renovated in recent years. But for whatever reason, this was a big factor that I have ... read more

Margaret Wiggins 

on Google

2 years ago

I do not normally write reviews but this is an exception worth making. Panda home is special because they are incredibly responsive. You email or call them and they get back to you immediately, like within hours. I think that is because the facility is highly tech oriented and the owners monitor everything as if the patients are their own parents. When we wanted a change in the food menu, when we wanted the room temperature changed, when there was an issue with the tv, when we had a headache with medicare, the staff at Panda... read more

Molly Wiggins 

on Google

2 years ago

I do not normally write reviews but this is an exception worth making. Panda home is special because they are incredibly responsive. You email or call them and they get back to you immediately, like within hours. I think that is because the facility is highly tech oriented and the owners monitor everything as if the patients are their own parents. When we wanted a change in the food menu, when we wanted the room temperature changed, when there was an issue with the tv, when we had a headache with medicare, the staff at Panda... read more