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PAM Health Rehabilitation Hospital of Surprise

4.7

About this business

Location details

13060 W Bell Rd, Surprise, AZ, 85378, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.7488 reviews
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Karen R.'s profile image
Karen R. 
6 days ago

Think twice then twice again before going here. My mother is currently a patient here and the level of care is way below the advertised level of care. The doctors schedule procedures without informing us and without our consent; none of the staff reads the charts or perhaps understands what is in it. Her attending physician was on vacation for the first two weeks of her stay; during that time any questions we had were deferred to her doctor, but nobody knew who was covering for him or where he was. They threatened to hav... read more

Amanda B.'s profile image
Amanda B. 
2 months ago

The staff is AMAZING! I couldn't recommend them more.  

Janet S.'s profile image
Janet S. 
2 months ago

This staff so far is great . Just getting acclimated ! 

Linda B.'s profile image
Linda B. 
4 months ago

Grateful place Here for rehabilitation while caregiver is out of town.  

Brian B.'s profile image
Brian B. 
5 months ago

I am leaving this review on behalf of my mom. I want to thank Pam Health for the incredible care they provided for her after her fall. It is difficult to watch our parents and loved ones age, and our biggest fear is not being able to prevent an accident from occurring. Almost three weeks ago, our fear became a reality when Mom fell entering the bathroom, suffering a head injury. For our family, it was traumatic and frightening, especially when we watched her being taken away in an ambulance. We all know that as we age, this ... read more

David C.'s profile image
David C. 
7 months ago

The worst care and slow to respond for help.  Do not go there.  The night shift is all but gone!  Will not answer the call device.  Stay away! 

Michelle G.'s profile image
Michelle G. 
8 months ago

 Very unhappy with this rehabilitation center, for 3 days now the prescriptions they were to have called in for my father still have not been filled.  They don't answer the phones constantly sent to voicemail. As of right now I am on my 10th call at 6:43pm Arizona time. We are constantly going to the pharmacy to see if his prescriptions are there and they are not.  I was not impressed with them when he was in their care for rehabilitation either. 

Shearie J.'s profile image
Shearie J. 
8 months ago

My husband was in this facility. He got to where he had trouble standing and could only walk a few steps with out shaking all over. I went to his nurse and asked if a cardiologist should be called. She said she was a cardiac nurse and was giving him fluid pills. Then she went to get the case worker who told me my husband had not declined physically. However he was at this point worse off than when he had entered the facility. The nurse said he could not stand, etc. because he had endema. My husband had a heart condition that... read more

Elke H.'s profile image
Elke H. 
10 months ago

I stayed at the PAM Rehabilitation Hospital in Allen for four weeks. I cannot say enough about the excellent care I received from the nurses, therapists, and doctors. My physical therapist Shilpa was unbelievable with the motivational speeches she gave me. I will never forget her! Dr. Elke Hedstrom 

Frequently asked questions about PAM Health Rehabilitation Hospital of Surprise

How is PAM Health Rehabilitation Hospital of Surprise rated?

PAM Health Rehabilitation Hospital of Surprise has a 4.7 star rating with 488 reviews. 

When is PAM Health Rehabilitation Hospital of Surprise open?

PAM Health Rehabilitation Hospital of Surprise is closed now. It will open at 9:00 a.m. 

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