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Palmetto Primary Care Physicians: Irmo

2.9

About this business

Location details

7611 St Andrews Rd, Irmo, SC, 29063, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.956 reviews
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Jackie Chanhthaly's profile image
Jackie Chanhthaly 
on Google
3 weeks ago

Ever since Melissa Richardson left, this place has gone downhill. Follow up appointments are disappointing. Every time they schedule a follow up appointment, 1-2 weeks later, I get a voicemail stating the provider wont be in that day. This has happened to me 3 times, it's frustrating. Requesting prescriptions or prior authorizations take painfully long. They barely answer the phone anymore. Not sure what's going on there. A lot of people are expressing the same frustration. I will be looking else for a reliable provider. Do ... read more

Stephanie Pendergast's profile image
Stephanie Pendergast 
on Google
3 months ago

I've been a patient at this practice for 10 plus years and it's gone way downhill. I waited weeks for a response on my bloodwork only to be told it was abnormal and I had to do it again. No one told me my provider had left. You cannot get ahold of anyone on the phone or the portal. I don't know how they are still in business. 

Rhea Whalen's profile image
Rhea Whalen 
on Google
3 months ago

My provider left, they never let us know. They never return calls, esp for refills. Once I notified them I would be going to new office with my provider that left, they turned over a $31 bill to collection. We never received a bill. We always pay our bills as soon as we get them. Will not be returning. 

Chelsea Hoffman's profile image
Chelsea Hoffman 
on Google
3 months ago

UPDATE: My provider left the office and no one told me. I've been without meds for weeks and had no idea. Pathetic patient care. I love my provider but this office is ridiculous. No one EVER answers the phone. The patient portal also sucks. It's not showing providers so I can't put in any medication refills. But when I call no one answers. So I'm just SOL. 

Chelsea Hoffman's profile image
Chelsea Hoffman 
on Google
4 months ago

I love my provider but this office is ridiculous. No one EVER answers the phone. The patient portal also sucks. It's not showing providers so I can't put in any medication refills. But when I call no one answers. So I'm just SOL. 

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Frequently asked questions about Palmetto Primary Care Physicians: Irmo

How is Palmetto Primary Care Physicians: Irmo rated?

Palmetto Primary Care Physicians: Irmo has a 2.9 star rating with 56 reviews. 

When is Palmetto Primary Care Physicians: Irmo open?

Palmetto Primary Care Physicians: Irmo is closed now. It will open at 9:00 a.m. 

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