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Palmetto Ford Service
- Automotive
- Charleston, SC
About this business
Location details
1625 Savannah Hwy, Charleston, SC, 29407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
They don’t call back, aren’t very friendly and are extremely unreliable. Take your truck somewhere else but not this service department. You’d think they would get rid of the manager cause this place is run horribly.
Bad service experience. I left my 2025 explorer this morning for oil change and recall. The did some thing else extra that I did not request, and charged over 200 dollars without my consent to do the service. Never gonna work with them again. I do not recommend.
August 4th I came to Palmetto Ford service in the early morning to get a new key for my car instead of the one I lost. The car was towed to them on the previous Sunday evening (08/03). Gregory Engert, the service advisor, told me that the key should be programmed in order to be used, so the car must be towed to their service garage (first it was towed to Ford dealership main entrance, because Sundays service parking lot is closed) for making that programming. Greg helped me to call for a local towing company (at 9:30am), add... read more
Terrible service department. They never answer the phone. Was told repair would take 2 days. That was over a week ago. No updates, no phone calls. Can’t reach anyone to find out what the deal is. Will be bringing my business to the Ford in goose creek from now on.
No one comes out on arrival to help. Charged $150+ for oil? Change and tire rotation. Again no one tells. Me when my car is washed (they included )
Frequently asked questions about Palmetto Ford Service
How is Palmetto Ford Service rated?
Palmetto Ford Service has a 1 star rating with 1 review.
When is Palmetto Ford Service open?
Palmetto Ford Service is closed now. It will open tomorrow at 7:00 a.m.
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