Palm Springs Tire & Automotive Center Inc

Nick Zacherl 

on Google

2 months ago

After a diagnosis, I needed to schedule an EGR replacement for a 2010 Prius. I called, and heard a familiar voice on the phone - Me: "Good Afternoon!, might you happen to be able to schedule an EGR replacement for a 2010 Prius? PSTAC Phone Rep: "That's not something we schedule. It would be first come, first served" Me: "No problem! Do you happen to have the part in...(cut off) PSTAC Phone Rep: (cutting me off with a sharp tone of voice) "We DON'T" carry every part for every vehicle in STOCK!" Me: (politely waiting for the r... read more

Nick Zacherl 

on Google

2 months ago

Me: "Good Afternoon!, might you happen to be able to schedule an EGR replacement for a 2010 Prius? PSTAC Phone Rep: "That's not something we schedule. It would be first come, first served" Me: "No problem! Do you happen to have the part in...(cut off) PSTAC Phone Rep: (cutting me off with a sharp tone of voice) "We DON'T" carry every part for every vehicle in STOCK!" Me: (politely waiting for the rude statement to cease). "I was actually asking about a 2010 Prius EGR valve..." I won't go on , but this is one verbatim example... read more

Jon Arnold 

on Google

3 months ago

I had made a long drive to stay downtown and once I had arrived, my radiator broke making my car lose all of its coolant. Luckily, the automotive center was right around the corner and managed to get my car back in service with a new radiator by the end of the day, sooner than I had anticipated. I can't thank them enough for their professionalism and speed of service and quality of work! 

Ric G. 

on Google

3 months ago

Edit in response to the owner... No I am not a bot, you're just saying that in order to not take responsibility for your behavior! This is the same thing you do to EVERYONE that tells you how RUDE you are!!! You have HORRIBLE customer service!!! Rude and Condescending!!!