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Pallotta Ford Lincoln Parts
- Automotive
- Wooster, OH
About this business
Location details
4199 Cleveland Rd, Wooster, OH, 44691, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 7:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
This dealership is as ****** as they come. They knowingly sell cars that have mechanical issues. They will even clear codes on issues with a vehicle to sell to you as if nothing is wrong with the vehicle. Everyone from the salesman, to the business manager, to the service manager are all shady. Do NOT buy a vehicle from this dealership. We bought a vehicle a week and a half ago from this shady dealer and already have had to sensor lights come on. Have a print out showing they tried to clear the codes on the vehicle.
We were greeted by a bunch of smiling faces. Our salesman ********************* was knowledgeable, professional and friendly. He made the buying process very smooth from beginning to end. It was a pleasure working with him, I would highly recommend him. *************** was easy to work with. He took his time going over the loan and was very articulate. He was also very knowledgeable and professional. A+ transaction from start to finish.
I lost a lot of trust in this dealership. My experience has been nothing but a headache with more questions left unanswered. ******(who recently quit) told me that replacing the turbo in my 2013 Escape would 100% fix the smoke from my exhaust. After arguing that I already replaced the turbo, she insisted. She said the turbo would 100% fix the issue. Luckily I recorded the phone call because the new turbo did not fix the issue. So they ended up replacing the head too, free of charge. He head haf three cracks in it.. Wouldn't ... read more
Business response:
The customer paid $1735 in April for a repair that did not remedy his situation. We then invested $3100 into his vehicle to fix the issue. In July it was brought back to us stating that the original complaint still existed. We provided him with a loaner vehicle while we tried to duplicate the concern. We were in contact with **** Technical Assistance and invested another $700 of time and rental costs. Unfortunately we were never able to duplicate the smoking upon start-up concern. **** stated that smoking at start-up is a ch... read more
Frequently asked questions about Pallotta Ford Lincoln Parts
How is Pallotta Ford Lincoln Parts rated?
Pallotta Ford Lincoln Parts has a 2.3 star rating with 3 reviews.
When is Pallotta Ford Lincoln Parts open?
Pallotta Ford Lincoln Parts is closed now. It will open at 7:00 a.m.
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