PainPro Specialists

tiffany sharp 

on Google

2 months ago

This was the worst experience I’ve ever had at a doctor’s office. I was referred here after a car accident, and it was a mistake from the start. I waited over 45 minutes while several people who arrived after me were seen first. The wait times were unacceptable, but what was worse was the treatment I received. The doctor who saw me completely dismissed my injuries, despite the fact that my spine had shifted out of place. Instead of offering any real medical guidance or treatment options, she casually suggested I try ketamine... read more

Richard Diaz 

on Google

a year ago

Be prepared to wait 30-45 min to be called back after being there on time. Been here 3timea now and it’s all the same. 

Ophelia Silvas 

on Google

a year ago

I was a little skeptical to come here at first after seeing the reviews but was pleasantly surprised. The receptionist was very kind and let me know that the provider was running a bit behind but made sure to give timely updates. I will say, the wait time is awful. I waited well over 30 minutes to be seen by the doctor and by the looks of it, this is something that this office needs to eagerly work on. If the doctor and receptionist weren't so polite, I would've made this my last consultation. They either need to hire more d... read more

S C 

on Google

a year ago

I was referred to this place after I asked not to be. They still called but I couldn't answer the first time bc I was in a mtg so they called right back making me think I'd better answer only for it to be them. I told them I asked my doctor to refer me to a different facility and as soon as I said that they hung up on me. They keep calling me and if I answer they just hang up on me. Horrible customer service for a company trying to get my business. If that's how the first point of contact is with them then I can't even imagi... read more

Zachary Mchale 

on Google

a year ago

So on my first visitation. I had to do paperwork, got done in 5 minutes. Sat for an extra 20 minutes & I could hear the receptionist just talking in the back with her coworkers. When I went in for spinal injections, which is hour & a half procedure. Waited 30 minutes to get into my appointment. Within that 30 minutes, 5 other people showed up for spinal injections; with all their appointments 15min apart from each other for a procedure that takes over an hour. Got called back, got my vitals taken down, got told the doctor wo... read more