Padarn Surgery

Lynne Moore 

on Google

2 weeks ago

Not helpful: my partner was given a prescription for a discontinued product, which we only discovered after trying every pharmacy in Aberystwyth. On our return to the surgery we were told that we would have to ring the next day, and then collect the (hopefully correct) prescription. Replacement prescription received: also out of stock in all pharmacies, which was not surprising really given that the drops were discontinued 2 years ago. Dreadful, inefficient and incompetent service. 

Eve 

on Google

a month ago

I required a single paragraph-long letter to confirm I was undergoing treatment to allow me to change my name on my passport which I desperately needed to do. This quick task took nearly 3 months to complete, and was only done so as I'd moved from the area and they needed to wrap it up urgently for me to switch surgeries. Prior to this, the dosage on a prescription I'd been taking for 9 months was inexplicably reduced in dosage by a third without any word from the surgery. When I called, I was told I'd need to wait until the... read more

Col Jones 

on Google

a month ago

Phoned for an appointment and was given one. When I arrived, I was told that I didn't attend my appointment, as it was the day before... Really? Why would I not attend an appointment that I requested?Receptionist told me that there wasn't one available on the day i phoned, yet she had booked me in without telling me🤷🏻‍♂️ When i turned up at 4pm, the waiting area was EMPTY, which makes you wonder what hours these Dr's are actually working🤔 Never mind only another 5 days to wait...in pain! 

linda pursall 

on Google

2 months ago

Shame the receptionist had No manners at all. I went there in pain came out disgusted how unhelpful someone can actually be