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Pack Leader USA LLC

3.7

About this business

Location details

3951 E 137 Terrace, Grandview, MO, 64030, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.79 reviews
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Adam Demaniuk's profile image
Adam Demaniuk 
on Google
7 months ago

(This review is based on my own personal experience and may or may not reflect the views of any of my past, present, or future employers) Operating the PRO-516 is like driving an old beat up car - you're always afraid it's going to break down. It is so poorly built that I calculated we spent 5 maintenance labor hours for every 1 operating hour, and this was on a NEW machine...not to mention the cost of spare parts, downtime to the rest of the packaging line, product spoilage, wasted labels, and lost sales due to shipping del... read more

Donald Corum's profile image
Donald Corum 
on Google
2 years ago
Emily Yeager's profile image
Emily Yeager 
on Google
2 years ago

Was greeted by friendly folks in the parts department of Pack Leader. Wonderful experience picking up a replacement part. HUGE bonus for the shop kitty I adore him, and hope to see him every time I come in. Best part of my day. Thanks Pack Leader!!! 

Guillaume savard's profile image
Guillaume savard 
on Google
2 years ago

Worst customer service ever. not answering mail, try to sell 1000$ replacement part instead of try to help repair by yourself. EDIT: Yes i odered the motor in Taiwan and saved 500$. and i replace a 2$ fuse instead to buy the 1200$ part you wanted to sell me. 

Guillaume savard's profile image
Guillaume savard 
on Google
2 years ago

Worst customer service ever. not answering mail, try to sell 1000$ replacement part instead of try to help repair by yourself. 

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Frequently asked questions about Pack Leader USA LLC

How is Pack Leader USA LLC rated?

Pack Leader USA LLC has a 3.7 star rating with 9 reviews. 

When is Pack Leader USA LLC open?

Pack Leader USA LLC is open now. It will close at 5:00 p.m.  

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