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Pack and Mail

3.7

About this business

We are professional packing experts who take pride in making sure your items arrive safely to their destination. 

Location details

449 E Nelson St, Lexington, VA, 24450, United States

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WeekdayScheduleStatus
Mon09:00 a.m. to 5:30 p.m.
Tue09:00 a.m. to 5:30 p.m.
Wed09:00 a.m. to 5:30 p.m.
Thu09:00 a.m. to 5:30 p.m.
Fri09:00 a.m. to 5:30 p.m.
SatClosed
SunClosed
3.765 reviews
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Bri Austin's profile image
Bri Austin 
3 months ago

So so so very frustrated with this place. My grandmother (who is in her 80s and has never used technology and is also on a very restricted income) wanted to mail me her homemade coconut pound cake for Christmas as I have recently moved across the country. This is something she makes me every year (I’m almost 31). She went in on 12/12 and they told her to utilize FedEx as it was the cheapest and fastest. They insinuated it would be to me overnight if she paid $50+ for it. The package is 3.1 pounds. Fast forward to 12/19 and t... read more

rick harden's profile image
rick harden 
2 months ago

Have been several times. It's always the same---he seems unfamiliar with some FedEx procedures; always a little confused. Don't let him package or label anything. Do everything yourself so that his only job is handing a package to an actual FedEx driver. Charges extra fees even for prepaid packages. [Update] Thanks to the business owner for revealing what I did not mention: his terrible attitude. Also, "preparing the package" consisted of taping the package that I had left open until we finished our transaction. Even a surge... read more

Shelly Chittum's profile image
Shelly Chittum 
3 months ago

This place charged my 83 yr old mother $54 for a 3lb package going to OR. Then FedEx lost her package somewhere in MD. When she went in the staff blamed her because she chose the cheapest option to mail it!! I mean first off I dropped my 3lb package off at the UPS store in the same zip code and it cost me less than $18. They told her that her problem wasn’t with them but with FedEx! Shameful because they should have at least helped her start a case with FedEx or just given her her money back. Do yourself a favor and go to yo... read more

Christopher Huffman's profile image
Christopher Huffman 
2 weeks ago

I have used this service multiple times and it’s been very easy and pleasant every time! The owner is very cordial and makes shipping items an easy experience! I highly recommend this service! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 

cheryl maye's profile image
cheryl maye 
3 months ago

Sam is always helpful and very easy to work with... I ship alot of time sensitive packages and have been very happy. If ever there is a delivery issue. He is always very helpful. 

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Frequently asked questions about Pack and Mail

How is Pack and Mail rated?

Pack and Mail has a 3.7 star rating with 65 reviews. 

When is Pack and Mail open?

Pack and Mail is closed now. It will open on Monday at 9:00 a.m. 

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