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Pacific Office Automation
- Office Equipment
- Eugene, OR
About this business
Pacific Office Automation specializes in award-winning IT; including cloud services, data security, and managed print & software solutions; as well as office equipment sales and service throughout the West. With 18 locations in Washington, Colorado, Oregon, California, Idaho, New Mexico, Utah & Arizona, we feature a variety of multi-function printers, copiers, scanners, and more from the leading office equipment manufacturers like Canon, Sharp, Xerox, Konica-Minolta and Ricoh.
Location details
201 W 8th Ave, Eugene, OR, 97401, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Lane County Businesses This is a horrible organization to lease from. DO NOT DO BUSINESS WITH THEM. They won't tell you how to get out of the lease and then when it runs out they automatically re-enroll you for another year as a "buy out" fee. I'm disgusted by my account representative, Joevan Catron (yes, the former basketball player) and sales manager, Philip Burns. Tried to sell me another lease and when I told them I was going with another firm, they would not give me the information to get out of the old lease, knowing ... read more
Dispicable. Absolutlely horrible. These guys have no sense of urgency and have cost me thousands of dollars. It started with an old machinhe with a contract that ran out. The buy-out was more than the machine was worth so I ordered a simpler machine at a lower rate. It took them over 6 months to get the machine as they were "waiting on parts." Once I was up and running with the new machine, they continued to charge me for the old machine. I recently change internet/wifi plans and its costing me $350 a month now. The current ... read more
This company does not care about you or your business. I have been a customer of POA for over 10 years. I was so mistreated by a Ms. Lisa Dress in the leasing department in the last 24 hours. She was rude, unrelentless, not able to problem solve with me and not a good listener. I can't believe someone like that is employed. As soon as my lease is up (less than a year thank goodness), I will find another copier company that has manners. JUST HORRID customer service!
I agree that this business has been a nightmare to work with. I did not work with the Eugene office, but the Phoenix location. Make sure you read the fine print on the contract. Make sure you have a plan in place for how to return the equipment. One of the worst experiences with a business I have ever had.
I’m pretty sure the 3 5 star reviews are employees friends. These guys have been a nightmare to work with. They’ll sell your contract to someone else, they nickel and dime you to absolute death, and do not come through with the services they promise. Their salesman straight up lied to me. They are con artists without an ounce of integrity. They hire the same kind of people that try to scam your grandma out of money by saying they’re the IRS. Save yourself and stay far far away from these people.
Frequently asked questions about Pacific Office Automation
How is Pacific Office Automation rated?
Pacific Office Automation has a 3.4 star rating with 17 reviews.
When is Pacific Office Automation open?
Pacific Office Automation is open now. It will close at 6:00 p.m.
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