This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Pacific Grove Convalescent
- Physical Therapy
- Pacific Grove, CA
About this business
Location details
200 Lighthouse Ave, Pacific Grove, CA, 93950, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am writing to express my concern regarding the front desk reception Susana. I recently called and was met with rude and unprofessional behavior. It was a disappointing experience, and I believe everyone deserves to be treated with respect and courtesy—especially when seeking help and/or information. I hope this matter can be addressed with the staff, as improving communication and professionalism at the front desk would make a big difference for those calling in. Also I would like to bring up another concern regarding pati... read more
I’m a CNA here and there no team work.The physical therapist and Occupational Therapist are terrible people they don’t care for the patients they don’t want to do patient care even though that’s was part of their training. They leave early all the time. And if you ask for help they say that’s not my patient all I was asking was help with the transfer. And the medical records department and secretary are always spying on the CNA ‘s to write us up for eating or drinking water. CNA work hard too many patients because we’re are ... read more
This is by far the most run-down SNF I've ever seen, and the staff are extremely neglectful. This is not a "care" center or a rehab, it's where people get left alone in bed all day to deteriorate. My loved one came here for rehab after a long hospital stay. They would leave him in bed all day and night, and he got very minimal PT/OT (maybe twice a week for about 30 mins). If he was incontinent in bed, they would leave him in bed soiled anywhere from 20 mins to an hour. They also did a very poor job at cleaning him up, and hi... read more
They say, "When someone tells you who they are, believe them". I'm looking at reviews, multiple; over months and years and it's screaming, "proceed with Caution!!!"
Friendly people and staff.
Frequently asked questions about Pacific Grove Convalescent
How is Pacific Grove Convalescent rated?
Pacific Grove Convalescent has a 2.4 star rating with 14 reviews.
When is Pacific Grove Convalescent open?
Pacific Grove Convalescent is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com