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PAC Machinery
- Industrial Equipment Supplier
- San Rafael, CA
About this business
The PAC Machinery family of companies, offer what we believe to be the most comprehensive range of heat sealing equipment and materials in the flexible packaging industry. We deliver dependable, packaging solutions that are built to last. Our collective experience is measured in decades, and some of our brands represent the very foundation upon which the flexible packaging industry was built. Should you require something unique, you are invited to contact one of our knowledgeable flexible packaging engineers for a solution t... read more
Location details
25 Tiburon St, San Rafael, CA, 94901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Its only 1 star because it would not accept the review otherwise. I bought a $30k bagging machine and it has not worked consistently since i bought it. I have had more service calls to fix it, with no luck in the 5 months i have owned it than i had on any other equipment i have had for years. The local office in South Carolina has ghosted me and will not respond to finding a solution. PAC Machinery does not stand by their product and their customer service is non existent. They are over you to sell the equipment then they di... read more
We have 3 machines now, dating all the way back to the 12V vacuum sealer. We have been very impressed with the machines because of the fact that they keep going and going. They are VERY reliable and rarely need anything. We sell a lot of hops every year and seal probably 100,000 bags all without fail because of their machines. Do yourself a favor and spend a few extra dollars and buy something reliable and built in the USA.
The machine that we purchased in 2020 ran for the first couple years with minimal issues. Things unraveled when it came time to rely on Clamco for support. The parts department shipped us the incorrect part, the tech support line is unhelpful and nonexistent most times, the manual has a lot of inconsistencies, and then the product manager calls me to defend the behavior of the unhelpful tech support and blame us with no formal analysis conducted. All of these issues amounted to nearly 2 months of downtime, which was expresse... read more
If you are looking for an auto bagger- definitely look elsewhere. Customer service and tech support are non existent. If you want a machine that works flawlessly with customer service id suggest the ps-125 with sealed air.
Frequently asked questions about PAC Machinery
How is PAC Machinery rated?
PAC Machinery has a 2 star rating with 4 reviews.
When is PAC Machinery open?
PAC Machinery is open now. It will close at 4:30 p.m.
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