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Oxford Life
- Insurance
- Phoenix, AZ
About this business
Location details
2700 N 3rd St Suite #4000, Phoenix, AZ, 85004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 4:00 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After maturity (5years) without me, another 5 years new contract was done, their 2.6% rate was shame, so they want to keep me, so high penalty, I can't go other company. What a shame who ever cheat me. I had no new contact and beneficiary. I ask maximum withdraw with no penalty, and they send me surrender with penalty forms. My new advisor called OXFORD and I received letter say need ID, OXFORD better trust customer instead of cheating.
Just trying to get a surrender letter for my 94-year-old mother-in-law has been a nightmare. NO customer service. Delay after delay. Nothing but run-arounds - can't get a supervisor to save your life. They just keep bleating about how "this is how we do things." If I could give a zero-star review, I would. NEVER, EVER, buy any policy from anyone representing this company unless you're willing to put up with customer 'service' that would embarrass a cable company or an airline. Awful. Awful. Awful. Can't wait to be done with ... read more
I worked for Oxford Life Insurance as their Medical Review though my RN License- was invalid, they knew this. But I had the most medical knowledge of anyone there. This company has a CEO who sits in his office like the Cheshire Cat and does nothing but farm out work to his buddies companies. And his buddy runs a claim business and consults for them and he has NO MEDICAL training or knowledge and sat there and tried to tell me I had to deny a claim because the woman's records stated she was on Oxygen at one time. But it was o... read more
Trying to get our Annuity transferred elsewhere. Almost 30 days of silence. We contacted the ONLY NUMBER available. Runaround for 3 days. Found name of Customer Service Supervisor on LinkedIn. Found customer service chat page. Runaround. Requested direct line number to Complaint Division. Received call from supervisor 30 seconds later. Is that how it works now?
Frequently asked questions about Oxford Life
How is Oxford Life rated?
Oxford Life has a 2.6 star rating with 26 reviews.
When is Oxford Life open?
Oxford Life is closed now. It will open tomorrow at 7:00 a.m.
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