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Ourisman Kia of Bethesda Service Center
- Automotive
- Bethesda, MD
About this business
Location details
5435 Butler Rd, Bethesda, MD, 20816, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
While my experience with the dealership has been pretty bad, Jecsen at the service center was a huge help. He was welcoming, explained everything clearly, and gave me an accurate expectation regarding my repair. Additionally, they fixed my issue a lot quicker than expected. A true pleasure to work with.
Timely, professional and convenient service.
Diego was amazing. From talking to him on the phone, to going with him for a test drive to figure out the problem with my car,to resolving my problem. He was friendly, respectful and very professional. He deserved every bit of the 5 stars and more.
Stay clear! They take advantage of naive customers. Charged $200+ for "diagnostic testing" of engine light on a 3 year old car that they sold to the customer. Said they were unable to fix the problem and the car needed to be taken to the Ford dealership. Plugging in an OBD scanner and getting a reading in less than a minute doesn't justify charging several hundreds of dollars fee for the technician time. Also, the car was kept from the customer for 2 days. And this was for a customer who bought their vehicle from this shady ... read more
Frequently asked questions about Ourisman Kia of Bethesda Service Center
How is Ourisman Kia of Bethesda Service Center rated?
Ourisman Kia of Bethesda Service Center has a 3.4 star rating with 47 reviews.
When is Ourisman Kia of Bethesda Service Center open?
Ourisman Kia of Bethesda Service Center is open now. It will close at 7:00 p.m.
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