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10601 Fairfax Blvd, Fairfax, VA, 22030, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
service dept forgot to order my battery for my optima hybrid I gave them a week to get in stock...I show up to my appointment and the battery was Never. Ordered now I Have to Wait Another Week ...this places was very good when David Chang was in charge
The service team seems like they are mad at all of their customers. They don't understand customer service. I love my vehicle, hate the dealership. Not what I expect from the Ourisman name.
I called and made an appointment about a week and a half in advance and whoever booked my appointment did not tell me that there is no state inspector on site on Saturdays. So the only thing I had done was an oil change. It took 2 hours and I was not given a legitimate explanation why. I will NEVER go to this dealership again or purchase a Kia because of the awful service I have experienced the two times I have interacted with this dealer.
Great friendly service
Ourisman Fairfax Kia Service has a 4.2 star rating with 577 reviews.
Ourisman Fairfax Kia Service is open now. It will close at 7:00 p.m.
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