Our Lady of the Lake Regional Medical Center Emergency Room

Kristen 

on Google

2 weeks ago

Had a ER visit and there was one nurse named Peyton, And I'd like to tell her, sugar you have a bedside manner that you could be making some real Jack on side a fancy doctor somewhere, there is a pleasantry about you no matter what the situation is that you were the only thing that made me feel human that night, while the cops and the guys sitting out in the hallway were laughing and cackling and pointing at me and no one would allow me to call and see if my child was alive, as if I wasn't a human and didn't deserve rights, ... read more

Jan Newman 

on Google

2 weeks ago

Do not go to this hospital if you need real help. Nurses are unhelpful and dr’s are dismissive and seem to be bothered when you ask questions. They LOST my husbands blood and didn’t know it until I asked about the labs. They had to draw more blood and took hours to get results back. Hard to believe this facility is faith based. None of the nurses seemed to have any real concern about the patient. Overworked maybe?? 

Chevaz New 

on Google

2 weeks ago

I am a physician. We took my father in, he’s on hospice with malignancy and ascites that required a peritoneal drain. Hopice suggested we go in through the ER. We checked him around noon. Strike one: bloodwork was drawn, it was LOST! We would not have known had we not kept asking about the status. My father is suffering some dementia and was getting agitated, as was I, after being there 5 hours. I asked the nurse if we could get medicine for agitation, she said she would ask the doctor. Nothing. I asked again about 30 minute... read more