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Otto's Appliance Services

4.8

About this business

If you have a major appliance that is acting up or is on the blink, we are here and ready to help. We offer prompt and efficient service for large house-hold appliances. Our experienced team can handle repair needs with precision and competency. Each of our technicians has over 30 years of experience. Our rates are: -$95.00 for a service call anywhere on the peninsula; this is the service call or trip charge. -Our labor rate is $100.00 an hour broken into quarter hours. -A service call is guaranteed for 30 days regarding the... read more

Location details

1663 El Camino Real, Millbrae, CA, 94030, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
ThuClosed
Fri8:00 a.m. to 3:00 p.m.
SatClosed
SunClosed
4.825 reviews
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RebeccaHolstrum's profile image
RebeccaHolstrum 
14 years ago

Excellent Service – I had a very good experience working with Otto's to get my leaking dishwasher fixed. Polite and informative on the phone, easy to schedule with and ON TIME!, knowledgeable and fair. For the price, I couldn't have asked for more! I highly recommend this company if you are located in the Bay Area. 

Otto Fusaro's profile image
Otto Fusaro 
14 years ago

The other side of Mrs Schuler job – In home service can be difficult at times to arrange. In this case our set appointment was 3-5 with a request to call thirty minutes before arriving. When her time came for service , we called. The first, second and third attempt were met with voice mail and, no response. An hour and a half later she called. Since there was no timely response, we continued with other work out of her area. Ms. Schuler insisted we were still obligated to come and service her appliance, since she called back ... read more

Svetlana Schuler's profile image
Svetlana Schuler 
15 years ago

Avoid this business – My experience as a customer was with the owner of the business - Otto. I was 2 minutes late returning his phone call for the service appointment - he was extremely rude on the phone, blamed me for not picking up my phone immediately, double booked some other person and never called back after promising to get back to me within 10 minutes. If the owner is so unprofessional, what can one expect from this business. I had a problem with a brand new Thermador cooktop that stopped working after one day and Ot... read more

Frequently asked questions about Otto's Appliance Services

How is Otto's Appliance Services rated?

Otto's Appliance Services has a 4.8 star rating with 25 reviews. 

When is Otto's Appliance Services open?

Otto's Appliance Services is closed now. It will open on Friday at 8:00 a.m. 

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