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Ottawaebikerental.ca
- Hospitality
- Gloucester, ON
About this business
Location details
Apple Saddlery Parking Lot, 1875 Innes Rd, 1875 Innes Rd, Gloucester, ON, K1B 3K5, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
To my other post, I was told that I'd get the bike on Wednesday. I called the phone and was picked up by Ray who was waiting for his employee. Fine. I waited a few hours. I called again twice to zero pick up. Then I emailed to zero repiles. Then today when I made a google review, the only contact I got from them was through a google review. To be honest i was really thrilled I was going to rent a bike by you guys but having zero communication with a first customer is a big no for me
Brought my new bike in for warranty and owner claimed it was stolen. All my accessories (kids bike seat attachment, lights etc) were taken and I was given a very used one in return. I was definitely scammed. I will change my rating once the situation is dealt with properly. Right now the owner Raymond is dodging everything possible.
On Tuesday, I went to meet Ray to rent out an e-bike for a month. He told me to send a $20 etransfer to reserve the bike and I did that. I called the next day to pay and rent the bike but he started to ghost me. Would love to give a 5 star but has a potential long term customer this experience rub me the worng way.
I rented an ebike for a month for $250 but before I rented, Raymond allow me to try out a few ebikes. When I return the ebike, Raymond told me if I wanted to buy one, he would give me a credit towards an ebike.
Huge bike selections with the best deals, super friendly staff and great customer service.
Frequently asked questions about Ottawaebikerental.ca
How is Ottawaebikerental.ca rated?
Ottawaebikerental.ca has a 3.7 star rating with 9 reviews.
When is Ottawaebikerental.ca open?
Ottawaebikerental.ca is closed now. It will open tomorrow at 9:00 a.m.
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