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Otis Elevator Co
- Contractors
- Burien, WA
About this business
Otis Elevator Company is a subsidiary of United Technologies Corporation, a worldwide technology company with a long history of pioneering advancements in aerospace, aviation, helicopter design, climate control, elevator design and hydrogen fuel cells. Otis is one of the world's largest manufacturers and maintainers of people-moving products, such as elevators, escalators and moving walkways. The company employs more than 60,000 people, provides products and services in nearly 200 countries and territories and maintains more... read more
Location details
3315 S 116th St #149, #149, Burien, WA, 98168, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I don’t understand how a major elevator service company for an entire region can be this bad. Mismanagement or understaffing? They drag repairs on for weeks and weeks, they’re hard to get ahold of, never have parts available and provide false estimates when you do finally get someone to acknowledge the issue. Inexcusable.
Our elevator down Dec21,2024. Paid overtime for some one to look into it. Typical, need parts we will be back monday. Monday came no Otis, call monday supervisor will call you for update. No call, Tuesday No Otis, fillow up call same, our Supervisor will call you, asked for sup number, they do not give contact numbers. Wednesday, Thursday, friday, saturday, sunday, now another monday passed December 30, 2024, same routine. No Otis, xalled them again, supervisor will call you. Sorry about that. We understand. REALLY!!! Its li... read more
We have waited for a repair for over a month. They have dragged their feet, they can’t track repair items. They walk off jobs without finishing them. They simply do not care fore their customers. Expect nothing from them. That they can deliver.
Whomever was driving a company vehicle from spanaway to Roy at 11pm tonight needs to give the van back. When you are doing 60 behind someone and we cant see your headlights because you're that close then get mad you got brake checked and pass us. You are going to kill someone driving that way.
They refuse to fix their own elevators, even when residents are stuck. Routine malfunctions are to be expected, making these disastrous machines potentially fatal. "Customer service" will outright mock you if you call while stuck in one of their traps. Stay away from OTIS - it may save your life!
Frequently asked questions about Otis Elevator Co
How is Otis Elevator Co rated?
Otis Elevator Co has a 2.1 star rating with 17 reviews.
When is Otis Elevator Co open?
Otis Elevator Co is closed now. It will open tomorrow at 9:00 a.m.
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