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Oticon Australia
- Healthcare
- Macquarie Park, NSW
About this business
Location details
Level 5/118 Talavera Rd, Macquarie Park, NSW, 2113, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The hearing aid is fantastic. The app is absolute crap. Can't use mobile phone to control hearing aid volume or streaming. Pairing connectivity does not work. App blocks phone controls even though the device is paired. Alot of money for a crap product. Will not buy this product again. Makes me really angry.
Do not trust Oticon for repairs to H/Aids even when it's under warranty I have photos to prove Dishonest, Deceitful repairs , they use second hand parts ,dirty replacement casing. Anyone else have multiple problems please share as the ACCC won't act unless there are more complaints. Get on board to have this company accountable
My wife Carmel purchased Oticon hearing aids from Audika, Yokine, Perth, WA last year. Carmel has had problems from day 1 and has gone back numerous times to complain. Vanessa the audiologist has been very helpful but has been unable to find a solution. What does Carmel have to do to get some satisfaction?
Their after sales service is disgusting !! Brand new hearing aids, and they are not cheapies, one faulty from day one. Audiologist insisted it be sent for repairs instead of just replacing. She even claimed she would arrange with area manager for priority repair. What rubbish !!! A week later and still not back and no indication of when. Far from happy.
Paid $12,000 and no end of problems. Extremely unhappy and dissatisfied with this product. Barely 2 years and have had several serious issues. No one seems to be able to help or identify what the problems are. Might as well have just gone to Costco.
Frequently asked questions about Oticon Australia
How is Oticon Australia rated?
Oticon Australia has a 2.1 star rating with 11 reviews.
When is Oticon Australia open?
Oticon Australia is closed now. It will open tomorrow at 9:00 a.m.
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