OSF Medical Group - Primary Care

Suzanne Mitcheff 

on Google

a month ago

Very disappointed. Asked for a U/A while I was there to check my cold. Thinking I might have a UTI. Nothing was done and I wasn’t feeling good enough to argue. So I called today and spoke to a nurse who gave me a real hard time. After telling her I was in some discomfort and urgency, she told me that she would talk to the Doctor and call me back later. SHE NEVER DID. Deplorable customer service , I would recommend finding an office that actually cares about there patients. Never going back!!! 

jenni 

on Google

a year ago

rude a** girl answered the phone. i didn’t even bother making an appointment. i called the oak lawn office and they were able to provide simple information i was requesting 

Rafael Rodriguez 

on Google

2 years ago

Made an appointment with this office. Showed up, no one is wearing masks when I walked in, the staff was not friendly. I was told that I couldn’t be seen and was forced to cancel my appointment. Just because I was already established with a current doctor. I get it we want to keep al the information to one doctor. But I made this appointment because it was closer and I had a knee injury. Mobility was a problem for me. The staff needs to be better at notifying their patients when things like this occur. If the patient is unab... read more