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OSF Medical Group: Cherry Valley

2.0

About this business

Location details

1572 S Bell School Rd, Cherry Valley, IL, 61016, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 6:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.017 reviews
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Rachael McKenzie's profile image
Rachael McKenzie 
a month ago

Really enjoy my primary doctor and my experience was ok up until now. My complaint isn’t with the doctors at the location (and nurses) but mostly the call system staff (whoever that is). Whatever new automated calling system they have is TERRIBLE. It’s taken me multiple calls to simply come in and get a shot I needed. I have been transferred to nurses then nurses have transferred my calls to the wrong places when I need to make the appointment with them. I requested an appointment and was told it was scheduled then someone r... read more

Brian Carroll's profile image
Brian Carroll 
a month ago

The office staff deserves zero stars. Honestly should shut this location down or fire the lot of them and start over. - Front desk staff laughs at people when asking questions about vaccines they don’t agree with (Deb?). Whichever is the crabby, old lady. - Crabby old lady doesn’t give messages to the doctor or nursing staff. - My doctor, who is out on maternity leave until April, left instructions for me to call if the disc in my back started acting up for them to call in steroids. That was denied because apparently they li... read more

Candis Lawson's profile image
Candis Lawson 
2 months ago

They let people go without their meds. When I called to find out what was going on lady was rude. My mother needs her meds and she's out told them that. They did it again 26 mins on hold. My mom has to have her meds and they don't care 

Brian Carroll's profile image
Brian Carroll 
3 months ago

The office staff deserves zero stars. Honestly should shut this location down or fire the lot of them and start over. - Front desk staff laughs at people when asking questions about vaccines they don’t agree with (Deb?). Whichever is the crabby, old lady. - Crabby old lady doesn’t give messages to the doctor or nursing staff. - My doctor, who is out on maternity leave until April, left instructions for me to call if the disc in my back started acting up for them to call in steroids. That was denied because apparently they li... read more

Gee's profile image
Gee 
8 months ago

My wife is ill and is on 6 different medications and they will not fill her prescription she has been with OFS for many years…. She needs a new doctor like yesterday. I don’t recommend them to anyone with serious illness. 

Frequently asked questions about OSF Medical Group: Cherry Valley

How is OSF Medical Group: Cherry Valley rated?

OSF Medical Group: Cherry Valley has a 2 star rating with 17 reviews. 

When is OSF Medical Group: Cherry Valley open?

OSF Medical Group: Cherry Valley is closed now. It will open tomorrow at 8:00 a.m. 

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