Ortega Wellness

K Krein 

on Google

3 weeks ago

I have gone to Ortega Wellness for a few years and Erica is hands down the best provider. She listens, has a warm bedside manner and is willing to talk through everything. I can’t recommend her enough and am so glad she’s now at this office. 

Kit Murray 

on Google

a month ago

If I could give less I so would, I understand missing an appointment I understand things happen but communication here is terrible been seeing one Dr then suddenly they don't work there supposedly and Im hardly ever able to schedule an appointment and I had an appt today on a very important situation and everything I was told/got says 2:40 but they tell me its at 2:30 when I show up and won't even bother with trying to figure something else out just tell me that I have to pay a late fee and reschedule 

Vance Kabella 

on Google

a month ago

I visited Ortegas Wellness as a self-pay patient for a consultation and paid in full at the time of service. When I returned to receive my results, I was unexpectedly told there would be an additional charge just to have them read to me. I explained that during the initial consultation, the nurse practitioner, Nicole, told me the results were included in my original payment. The front desk staff went to speak with Nicole, who then changed her stance, claiming she thought I had insurance coverage and added, quite bluntly, tha... read more

Kelly Cowham 

on Google

a month ago

I’ve been a patient at Ortega Wellness for years, but my recent experience was so negative that I feel compelled to share it. Unfortunately, my most recent visit was with Ms. Nicole Lucero, and it was by far the worst interaction I’ve had with any healthcare professional. From the moment the appointment began, Ms. Lucero was dismissive, condescending, and outright rude. She made no effort to listen or understand why I was there and instead of engaging in a meaningful dialogue, she seemed more interested in asserting authorit... read more

Keaton Whitcomb 

on Google

a month ago

All of the providers are warm, empathetic and very knowledgeable. I see Aaron Lesser, NP and feel very lucky to have him as my PCP. Additionally, the front office staff (Jefferson Street) is INCREDIBLY helpful, kind, and professional. They respond quickly to calls/emails, and ALWAYS follow through with concerns/questions/requests. The clinic has a great working rhythm - kudos to all staff and management.