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Orsini, Tony
- Pharmacy
- Elk Grove Village, IL
About this business
Location details
1111 Nicholas Blvd, Elk Grove Village, IL, 60007, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This pharmacy was incredibly frustrating to deal with. I spoke with at least six different staff members, and each gave me conflicting information. They were completely unhelpful in obtaining the special medication my daughter needed for her surgery. Instead of assisting, they expected me to handle their job myself—which I did—just to ensure my daughter could finally have the surgery she had been waiting over three months for. I sincerely hope I never have to rely on this pharmacy again.
Worst pharmacy. They don't care about getting the medication to the patients.
Really terrible continuity. After navigating a labyrinth of phone prompts, the "care team" for the drug I ordered was completely clueless. Asked for the patient's info twice then couldn't tell me if they received the Rx had already sent twice. The they ask, "Has the patient been enrolled in 'the system'?" Their system..."Well they have to be enrolled in 'the system'" Who is going to do that?, I ask. "The enrollment team" Send you future orders to Genoa Pharmacy
Shipping doesn’t notify you so you are tied to your house because of a stupid signature release requirement. Because of an issue I was tied to my house for 2 days. Representatives give you different stories about remaining refills, shipping status and general information. Training issues???
Frequently asked questions about Orsini, Tony
How is Orsini, Tony rated?
Orsini, Tony has a 2.4 star rating with 63 reviews.
When is Orsini, Tony open?
Orsini, Tony is open now. It will close at 6:00 p.m.
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