Orbitz

Martin Kimel 

on Google

6 years ago

Stay away! I'll nver use Orbitz again! I used them to book a hotel in Warsaw, Poland and they overcharged me. I spent an hour on the phone with them (much of it on hold) and I provided emails from the hotel proving they were overcharging me. They lied and said they were charging me what the hotel required. I told them I'd post about my experience. They obviously don't care about repeat business. 

Dakota Keyser 

on Google

6 years ago

Seat selector doesn't go through to order confirmation and causes hundreds of dollars of lost seat selections. All you offer is a $100 hotel voucher. I don't recommend Orbitz. Book directly through the airlines, or somewhere that manages their technology differently. 

Adela Delic 

on Google

6 years ago

- [ ] I booked an ocean view room with a balcony ( which cost me extra) at this place. When the confirmation arrived from Orbitz it was saying standard room ( no mention of the balcony) . I called Orbitz thinking it was a glitch of some kind. After some time they stated they confirmed with the property ( person named Diana Novelo) that my room is a room with a balcony. When I arrived to the hotel their end was also stating I booked a regular room. I showed them an email I got from Orbitz confirming my room with a balcony. I ... read more

Scott Gray 

on Google

7 years ago

We bought insurance for our flight in case we needed to cancel due to holiday plans that may change. Of course they did. When we went to cancel they said we could only get our money back if a serious health condition was present and needed to show proof. Case in point, we will never book again with orbitz and DONT buy their insurance on your flight.