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Orangetheory Fitness
- Recreation
- Chicago, IL
About this business
Location details
155 N Michigan Ave, Chicago, IL, 60601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:15 a.m. to 7:45 p.m. | |
| Tue | 6:15 a.m. to 7:45 p.m. | |
| Wed | 6:15 a.m. to 7:45 p.m. | |
| Thu | 6:15 a.m. to 7:45 p.m. | |
| Fri | 6:15 a.m. to 6:30 p.m. | |
| Sat | 8:15 a.m. to 1:00 p.m. | |
| Sun | 8:15 a.m. to 11:45 a.m. |
I had the pleasure of visiting this studio while in Chicago and look forward to coming back next time I’m in town. Coach Kenzie did a great job keeping the energy levels up even though it was a small class. Just be prepared to feel like a melting stick of butter the whole time because it’s pretty warm in the studio and smells like popcorn from the shop below! Awesome location though, right in the heart of the city.
Terrible service, i came all the way from texas, and my uber was lost got a minute literally 1 minute late and the girl upfront was terrible she really made me feel unwelcomed. She literally never welcomed me to the studio, nor felt one gram of empathy. I later did notice that is the lowest scoring orangetheory as far as reviews, that must tell you something.
Claimed they couldn't pull over my OTBeat as I was visiting from another studio but had no issue giving a new member a new OTBeat. I asked if they could waive the $10 up charge since my workout wasn't logged and they didn't offer a loaner OTBeat and the manager (or woman who claimed to be Faith McMillen) was so rude and dismissive. I am regularly in Chicago and I will never re-visit this studio. As a first year member of OTF I couldn't have been more disappointed in the lack of hospitality and customer service.
OTF is an amazing workout. Moved from Atlanta. Had a bad experience on the phone with the person behind the desk and decided to go to a different location. Happy I did. Give it a try I’m sure coaches are good!
Frequently asked questions about Orangetheory Fitness
How is Orangetheory Fitness rated?
Orangetheory Fitness has a 4.1 star rating with 67 reviews.
When is Orangetheory Fitness open?
Orangetheory Fitness is open now. It will close at 6:30 p.m.
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