Orangetheory Fitness

Ariana Chini 

on Google

a month ago

I’ve never had a coach at OTF speak to me or make me feel the way Coach Danielle did during a recent class. I’m an OTF regular and have generally had really positive experiences with the coaches, which is why this interaction was so upsetting. During the last couple minutes on the floor, I chose to do some dumbbell exercises instead of the jumping movements being coached. Danielle confronted me about it, told me I was being disrespectful to her and distracting to others, and suggested that if I wanted to do something differe... read more

Ryan Jones 

on Google

2 months ago

Let me tell you... Reading the previous reviews I was worried about visiting this studio. Whatever they were before much has changed! The near ruthless adherence to policy was nowhere to be seen. The staff understood I was visiting and not one of their local members. They took the time to explain the studio fee and then waived it for my first visit since I was already at the studio. They even helped me out with a pair of socks when I realized I had not packed at set. The Coach, Ariana, made time to hear about a recent injury... read more

Lulu Manasseer 

on Google

2 months ago

Bad experience I was literally one second behind the cut out time. So by the time I entered the studio to check in it switched to 6mins late. Certainly not renewing my membership; I will go to F45 or Barry’s once my membership expires next month. 

Rupesh Jain 

on Google

3 months ago

Good location and decent coaches, but the overall member experience leaves a lot to be desired. The front desk and management staff are often unfriendly, dismissive, and seem more focused on enforcing policies than helping members. The bathroom floor is consistently wet despite numerous complaints, and the bike equipment is outdated and frequently displays incorrect metrics. The studio also takes an unusually rigid approach to late-cancel fees. In my case, I had an unexpected home maintenance emergency and requested a one-ti... read more

Rupesh Jain 

on Google

3 months ago

Good location and decent coaches, but the overall member experience leaves a lot to be desired. The front desk and management staff are often unfriendly, dismissive, and seem more focused on enforcing policies than helping members. The bathroom floor is consistently wet despite numerous complaints, and the bike equipment is outdated and frequently displays incorrect metrics. The studio also takes an unusually rigid approach to late-cancel fees. In my case, I had an unexpected home maintenance emergency and requested a one-ti... read more