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Orangetheory Fitness
- Recreation
- Mountain View, CA
About this business
Location details
555 San Antonio Rd Suite 40, Mountain View, CA, 94040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:45 a.m. to 9:00 p.m. | |
| Tue | 5:45 a.m. to 9:00 p.m. | |
| Wed | 5:45 a.m. to 9:00 p.m. | |
| Thu | 5:45 a.m. to 9:00 p.m. | |
| Fri | 5:45 a.m. to 1:30 p.m. | |
| Sat | 7:45 a.m. to 12:00 p.m. | |
| Sun | 7:45 a.m. to 12:00 p.m. |
Let me tell you... Reading the previous reviews I was worried about visiting this studio. Whatever they were before much has changed! The near ruthless adherence to policy was nowhere to be seen. The staff understood I was visiting and not one of their local members. They took the time to explain the studio fee and then waived it for my first visit since I was already at the studio. They even helped me out with a pair of socks when I realized I had not packed at set. The Coach, Ariana, made time to hear about a recent injury... read more
Bad experience I was literally one second behind the cut out time. So by the time I entered the studio to check in it switched to 6mins late. Certainly not renewing my membership; I will go to F45 or Barry’s once my membership expires next month.
Good location and decent coaches, but the overall member experience leaves a lot to be desired. The front desk and management staff are often unfriendly, dismissive, and seem more focused on enforcing policies than helping members. The bathroom floor is consistently wet despite numerous complaints, and the bike equipment is outdated and frequently displays incorrect metrics. The studio also takes an unusually rigid approach to late-cancel fees. In my case, I had an unexpected home maintenance emergency and requested a one-ti... read more
Good location and decent coaches, but the overall member experience leaves a lot to be desired. The front desk and management staff are often unfriendly, dismissive, and seem more focused on enforcing policies than helping members. The bathroom floor is consistently wet despite numerous complaints, and the bike equipment is outdated and frequently displays incorrect metrics. The studio also takes an unusually rigid approach to late-cancel fees. In my case, I had an unexpected home maintenance emergency and requested a one-ti... read more
BEWARE!!! Terrible experience! My wife and I booked a class together, she purchased a package and I booked as an introductory student because she encouraged me to try. We booked our class and cleared our schedules specifically for this experience. Then, at 2am in the morning of the class, this studio (Mountain View 0475) texted me and said I lost my spot due to a “system error.” When I woke up and saw this message, the class was starting in 1 hr. When asked politely why I was still able to book an spot online and the reason ... read more
Frequently asked questions about Orangetheory Fitness
How is Orangetheory Fitness rated?
Orangetheory Fitness has a 3.5 star rating with 119 reviews.
When is Orangetheory Fitness open?
Orangetheory Fitness is closed now. It will open tomorrow at 7:45 a.m.
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