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Orangetheory Fitness
- Recreation
- Santa Clara, CA
About this business
Location details
3555 Monroe St #10, Santa Clara, CA, 95051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:45 p.m. | |
| Tue | 5:00 a.m. to 8:45 p.m. | |
| Wed | 5:00 a.m. to 8:45 p.m. | |
| Thu | 5:00 a.m. to 8:45 p.m. | |
| Fri | 5:00 a.m. to 9:30 p.m. | |
| Sat | 7:45 a.m. to 1:00 p.m. | |
| Sun | 7:00 a.m. to 12:45 p.m. |
Very disappointing experience. They never informed me about the 30-day cancellation policy before I signed up. It feels like they only care about taking your money. I had a genuine medical condition and explained my situation, but they showed no understanding or flexibility. They insisted on a doctor’s letter, but my fertility clinic was unable to provide one. Despite this, they refused to help or make any exception. I would not recommend this place due to their lack of transparency and compassion toward customers facing med... read more
Greatest thing about OTF is that they are everywhere. Today was my first visit to the Monticello unit. Out of the 15ish studios I've been to, they have the best shower (multiple hooks AND a bench - should be easy, but it's rare!). Also the newest treadmills, and a kickass playlist.
Very disappointed. In the past four months, different coaches cancelled class three times at the last minute, and the studio never provides a solution or backup. I schedule my day around these classes and even cancel other plans to attend. It’s frustrating to just lose that time. What’s unfair is that members get charged a late cancellation fee within 8 hours, but when the studio cancels last minute, As a Premier member，I get nothing in return—just wasted time. If cancellations happen occasionally, that’s understandable. But... read more
Got the free trial. The staff was very helpful in accommodating me even though I selected the wrong branch while booking in a hurry. Coach was helpful too
Frequently asked questions about Orangetheory Fitness
How is Orangetheory Fitness rated?
Orangetheory Fitness has a 4.1 star rating with 169 reviews.
When is Orangetheory Fitness open?
Orangetheory Fitness is closed now. It will open at 5:00 a.m.
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