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250 City Centre Avenue, Ottawa, ON, K1R 6K7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 2:00 a.m. | |
| Tue | 9:30 a.m. to 2:00 a.m. | |
| Wed | 9:30 a.m. to 2:00 a.m. | |
| Thu | 9:30 a.m. to 2:00 a.m. | |
| Fri | 9:30 a.m. to 2:00 a.m. | |
| Sat | 10:00 a.m. to 2:00 a.m. | |
| Sun | 10:00 a.m. to 2:00 a.m. |
Need more work on customer service
This was an extremely uncomfortable and disappointing experience. From the moment we walked in, my group was constantly watched, judged, and treated differently. Staff were rude and hostile, making unnecessary threats over minor issues. Service was slow, unprofessional, and completely unwelcoming. After reading many other reviews, it’s clear this is not an isolated incident but a recurring pattern—particularly in how Black customers are treated. No one should feel targeted or disrespected because of their race. Overall: poor... read more
Extremely disappointing experience. I visited this pool and snooker place recently and was shocked by the behavior of the staff. Racist and xenophobic comments were being made openly in the background, and the staff behind the bar were rude, judgmental, and openly disrespectful. As a customer, I felt uncomfortable and unwelcome. This kind of attitude has no place in a public business. I would strongly discourage anyone from supporting a place that allows such behaviour from its staff.
Orange Monkey Bar & Billiards has a 4.4 star rating with 946 reviews.
Orange Monkey Bar & Billiards is closed now. It will open at 9:30 a.m.
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