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Orange Coast Pneumatics
- Industrial Equipment Supplier
- Yorba Linda, CA
About this business
Location details
3810 Prospect Ave, # A, Yorba Linda, CA, 92886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Parts in stock that cost $25 and is a small part but shipping was $27 which shoulda only been around $10 at most
Terrible customer service. Calls are always answered with a bad attitude, and emails are never responded to. It’s very difficult to get help or any follow-up.
Website guarantees all over the place that parts would ship in 24 hours and that the parts I needed were in stock and would ship out the next day. I placed the order with overnight shipping which would arrive just in time. I called the following day to make sure they were being shipped out and was assured it was. The next day I called again because I never got a shipping confirmation and it hadn’t shipped yet. They said they didn’t have any control over the situation because it was being shipped by the factory. So they didn’... read more
I would give zero stars if possible. Parts they send out were wrong and they refused to take them back saying they were shipped from japan and cant be returned. On a separated order they charged a 20% return fee on their mistake. Absolutely terrible customer service.
If it's something out of the ordinary you want, you won't get any help from these guys. Was looking for an old SMC part. I gave them the part number and they said they couldn't find it. The company rep said to go look on their website for the part that met my requirements. Isn't that their job? Why would they have anyone dealing with customers with that attitude? Will have to go find an equivalent part elsewhere as I won't deal with this company.
Frequently asked questions about Orange Coast Pneumatics
How is Orange Coast Pneumatics rated?
Orange Coast Pneumatics has a 3.7 star rating with 44 reviews.
When is Orange Coast Pneumatics open?
Orange Coast Pneumatics is closed now. It will open on Monday at 9:00 a.m.
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