Opus

Shar Walters 

on Google

2 months ago

Hate to be that person to write a negative review but honestly save yourself from staying here. The cleanliness is DISGRACEFUL. Upon arrival we had found illegal drugs in the kitchen & dirty tissues underneath the bedside tables in one of the rooms. The older blonde lady that works as the reception made it clear it was out of her hands which is understandable but she was extremely unprofessional. She made it her priority to make us feel like WE had done something wrong & made our stay extremely uncomfortable. Obviously with ... read more

Angela V 

on Google

3 months ago

The apartment was as described. Great location & views from our 2 bedroom unit. Just a couple of things to comment on. On arrival the reception female staff member was not that polite & even had the audacity to ask if we were moving in!! 5 nights for 4 adults you need a fair bit of stuff (Food clothes etc) The next day male reception staff was more friendly & accommodating. As our car wouldn’t fit underground (we had to park in the above ground not undercover area) he gave us a notice to put on the car to avoid any fines etc... read more

Lia H 

on Google

4 months ago

I am extremely disappointed with the customer service I received. Despite the unprecedented disruption caused by Cyclone Alfred and cancelled flights, Opus was completely unwilling to help us change the dates of our stay. They showed no empathy or willingness to assist, leaving us stranded with no way to reach Queensland. It seems they're only interested in keeping our money and ignoring our pleas for help. I would not recommend staying with them—if you need any kind of support, don't expect them to care. 

daryl c 

on Google

7 months ago

Great location, spacious apartment, good amenities. Would recommend to others and would definitely come back to stay here. Very reasonably priced. Pool and spa was a great addition. Gym was basic but good enough.